Leagal Policies

FAQ's

Do you ship all over the world?

Yes, We ship all over the world.

What are the payment methods for international orders?

We have various payment methods depending upon which country the order is from which you can choose from during the checkout process.

Can we place an order with custom sizing?

Yes, For some of our products, we do provide custom sizing.

Can you customize the color of an outfit?

Yes, We do provide color customization with some additional charges.

How many days does it take for delivery?

Our delivery time varies depending upon the type of product. Ready to deliver articles can be delivered in 3 to 5 working days, while other categories may take a few weeks.

Can Studio/Store confirm the availability of an outfit over the phone?

Yes, You can call our store teams to confirm the availability of an outfit.

Where is your Studio/Store located?

We have multiple stores located at the following addresses:

Lahore: 9C Tariq Rd, Block C2 Block C 2 Gulberg III, Lahore, Punjab

Phone: +92 300 6670607

Gujranwala: Block A Satellite Town, Gujranwala, Punjab

Phone: +92 321 1020667

Karachi: Khayaban e bukhari plot no 38 C Karachi haleem back near soneri bank

Phone: 0321-7169357

London: 83 Mortimer Street W1W 7SL

Contact: +44 7517 616152

Do you restock old articles?

Yes, Some of the articles do get restocked while mostly do not. You can view the website for available articles.

Where can I view your entire collection?

Our entire collection is available on our website: https://www.mohsinnaveedranjha.com/

What are your store timings?

Our Stores are open from: Monday to Saturday – 12 PM to 8 PM
Friday – 3 PM to 8 PM

What is your price range?

Our price range varies based on the category/type of product. You can visit our website to look at our price range.

How can I check the status of my order?

You can check the status of your order by sharing the order ID with our representative over WhatsApp.

Do I need an account for shopping?

No, You do not need to have an account to shop on our website.

How can I change my Order?

You can request a change in your order by reaching out to our representatives via phone or WhatsApp.

What If, I receive a wrong order?

If you have received a wrong order, you can immediately reach to our representatives and register your complaint.

Do you charge any amount for the cancellation of the order?

No, We don’t charge any amount for the cancellation of an order unless it’s a made to order article. In the case of a made to order article refund/cancellation will not be applicable.

Can I place an order on call?

Yes, You can place an order on call as well.

Are the delivery charges separate or included in the price?

Yes, The delivery charges are separate and NOT included in the price.

Where can I reach out for a complaint?

To register your complain, you can reach out to our representative via WhatsApp or phone on the following number: +92-321-6672220